

GENERAL QUERIES
What is the promotion?
We’re giving you the chance to win a trip to the Art Capital of the World, New York City, if you are a resident of UK! There is 1 prize in total to be won across the Main Promotional Period.
How long does the promotion last- what are the start and end dates?
The Main Promotional Period starts on the 28 October 2024 and ends on the 09 December 2024. You can enter once per day, up to 4 times per week during the promotional period.
How do I enter?
You need to scan the QR code on Pop-Tarts POS in store, or you can directly visit www.kelloggs.com/poptartsNYC. Log in or register for a Kellanova account, Then choose which retailer you purchased your Pop-Tart pack from. Enter the last 4 digits of the barcode on the pack. Then click submit to enter.
How many times can I enter?
You can enter once per day, up to 4 times per week during the promotional period.
How old do I need to be to enter?
This promotion is only open to people aged 18 years or older.
Do I need to purchase a pack to enter?
Yes, you need to purchase a Pop-Tart pack in order to enter. The eligible 8x48g products are Pop-Tarts Strawberry. Sensation, Pop-Tarts Hot Fudge Sundae, Pop-Tarts Chocotastic and Pop-Tarts Smores.
How are winners selected?
After the Main Promotion Period all valid entries received during the Promotional Period will be entered into a Prize Draw. The winner will be drawn at random by an independent adjudicator.
I can’t log into my account/ I have forgotten my password. What should I do?
Please follow the ‘forgotten password’ or ‘forgotten log in name’ link and follow the instructions on the log in page.
Who do I contact if I have any technical issues or questions?
You can contact the Kellogg's Careline, via the “contact us” page of our website at: https://www.kelloggs.co.uk/en_GB/contact-us.html
DELIVERY RELATED QUERIES
IF I WIN, HOW WILL I RECEIVE MY PRIZE?
The winner will be contacted within 5 working days of the draw date via email using the email address used to enter the promotion/that is linked to their Kellogg’s account. Once confirmed, you will receive a phone call from The Fulfilment Agency to arrange the trip.
OTHER PROMOTIONAL QUERIES
I HAVE A QUESTION THAT ISN’T ANSWERED HERE, WHO CAN I SPEAK TO?
You can contact the Kellanova Careline, via the “contact us” page of our website at: https://www.kelloggs.co.uk/en_GB/contact-us.html